In short: we keep only what is needed to run the game, prevent cheating and fix bugs. We never ask for your phone number or real name; we only take your email address if you choose to sign up, so you can recover your account. We do not access your real location. No ads, no advertising identifier (IDFA), no tracking across other apps, and we never sell your data. You can delete your account from inside the game at any time.
1. Who is responsible
Ömercan Alp, a sole proprietorship trading as Majka Solutions, is the data controller under Turkey's Personal Data Protection Law No. 6698 (“KVKK”) and the EU General Data Protection Regulation (“GDPR”).
| Controller | Ömercan Alp – Majka Solutions |
|---|---|
| Tax office / Tax ID | Çeşme Tax Office · 0550390577 |
| info@majkasolutions.com | |
| Web | majkasolutions.com |
2. Your account
- Anonymous account. The first time you open the game, a nameless account is created for you and identified by a random ID. Signing up is optional.
- Sign up with email (optional). If you choose “Sign up”, we send a 6-digit code to your email address; once you enter it, your account is linked to that address and you can sign in on another phone with a new code. We use your address only to send sign-in and account recovery codes; no newsletters, ads or marketing emails.
- Sign in with Apple (optional). If you choose “Connect with Apple”, your account is linked to your Apple ID so your character comes back if you reinstall or change phones. Apple gives us only an identifier specific to this app. We do not request your name or email address.
- Sign-up reward. The first time you link your account with Apple or email you get a one-time in-game reward. To stop the same identity claiming it twice, we keep an irreversible digest (SHA-256) of your Apple identifier or email address; your address cannot be recovered from it.
3. What is stored while you play
Our game server stores:
- Your character: in-game name, class, helmet/outfit/vehicle look, flag, rank and permanent rewards.
- Your progress: the servers and seasons you joined, your base and buildings, resources, level and score, clan, raids, fights, trades and market listings.
- Your position on the game map. This is your place in the game world; your phone's real location (GPS) is not collected, and the game never asks for location permission.
- What you write: in-game chat messages (to everyone or to your clan, up to 140 characters) and market listing notes.
- Invites: if you brought a friend with an invite link, who invited whom and the reward given.
- Session info: about once a minute while the game is open — which server you are on, app version, device model, what you are doing in the game (on the road, at base, in a raid, etc.) and your rough map position. We use this to see who is online, play time and server load.
What other players see: your in-game name, look, flag, clan, base, ranking, public chat messages and market notes are visible to players on the same server. Clan messages are visible only to your clan.
Retention: chat messages are deleted automatically after 3 days (a copy of a reported message is kept until the report is reviewed). Other game data is kept while your account exists.
4. Purchases
The game offers optional one-time cosmetic purchases. Payment is handled entirely by Apple; we never see your card or payment details. To give you what you bought, we verify Apple's signed transaction and store: the product, transaction IDs, purchase date, environment (live or test) and refund status. Your game account ID is passed to Apple with the purchase so it reaches the right account. If Apple notifies us of a refund, the item is removed.
These transaction records are kept (detached from you) even after you delete your account, so refunds are handled correctly and a purchase can return to a new account when you tap “Restore” with the same Apple ID.
5. Crash reports and “Report a bug”
Automatic reports. If the game closes unexpectedly or freezes, a short report is sent to our server the next time you open it: your account ID, time and type of report; app version, iOS version, device model; memory use and device thermal state; a short list of your last 40 in-game steps (e.g. “main screen”, “intro finished”); and crash/hang diagnostics and exit counts produced by Apple's MetricKit.
Reports you send. When you use Settings → Support → “Report a bug”, we receive your text, an optional screenshot of the game screen, and automatic context (version, iOS, device model, performance info, your phone's language/region setting, recent steps, server and map position).
These reports contain no real location, contacts, photo library, data from other apps or real identity. The screenshot shows only the game's own screen and is sent only if you choose to attach it.
6. Notifications
If you allow notifications, we store the device token Apple provides, your notification preferences and a log of notifications sent (type and time). You can turn notifications off at any time in iPhone Settings.
7. Safe play: filter, reports, anti-cheat
- Player names, market notes and chat messages pass an automatic profanity/abuse filter on the server; objectionable ones are rejected.
- When you Report a player, the reason and their name, note or message at that moment are saved. Only we see reports; the reported player does not see who reported them. The list of players you Block is stored too.
- The server checks map movement and shots; suspicious events such as impossible speed or teleporting are recorded. If they repeat, the system may automatically lock player-versus-player combat for that player for 24 hours. Other measures — warnings, muting, account closure — are decided by a person after review. If you want to challenge a decision about you, email us.
8. Who sees your data
We do not sell your data or share it for advertising or marketing. The game contains no third-party advertising, analytics or tracking SDKs. We use these services to run the game:
| Provider | Purpose | What it sees |
|---|---|---|
| Supabase | Game server, database and file storage | The game data described here. Processes it only on our behalf. |
| Apple | Sign in with Apple, push notifications, purchases and refunds, MetricKit diagnostics | What each service needs (e.g. device token, purchase transaction) |
| Resend | Sending sign-up and sign-in code emails | Your email address and the code sent. Processes it only on our behalf. |
| Telegram | Our team's private alert group | A summary of bug reports, player reports and anti-cheat/moderation records: in-game name, text, screenshot if attached |
Our small team accesses this data through our own admin panel for support and moderation. These providers' servers are outside Turkey, so your data is transferred abroad. We also share information with authorities where the law requires it.
As with any internet service, the server infrastructure may technically keep connection logs (including IP addresses) for a short time; we do not write IP addresses into the game database.
9. Legal bases
- Providing the game (account, optional email sign-up, game data, chat, delivering purchases, notifications): KVKK Art. 5/2-c, GDPR Art. 6(1)(b) — performance of the service you asked for.
- Crash reports, session statistics, anti-cheat and moderation: KVKK Art. 5/2-f, GDPR Art. 6(1)(f) — our legitimate interest in keeping the game working, fair and safe.
- Notification token: collected only if you allow notifications in the iOS prompt; you can withdraw this in Settings.
10. Deleting your account
In the game, go to Settings → Account → Delete my account (“Hesabımı sil”). You will be asked to confirm; this cannot be undone.
- Deleted: your login (anonymous, Apple or email) and your email address, character and permanent rewards, rank, owned cosmetics, chat messages, market notes, notification token, preferences and log, automatic crash reports, session records and your block list. If you connected Apple, the Apple link is revoked too.
- Detached from you: your player records on servers; your name becomes “Terk edilmiş” (Abandoned) and your look and flag are removed. So other players' games are not broken, your base in an ongoing season stays on the map without a name; past raid and ranking records can no longer be linked to anyone. Bug reports you sent, player reports, anti-cheat records and purchase transaction records remain, detached from your account. The identity digest (see Account) also remains so the sign-up reward cannot be claimed again.
To request deletion without opening the game, or to ask us to delete those remaining records as well, email info@majkasolutions.com. Include your in-game name and server so we can find you.
11. Your rights
Under KVKK Art. 11 and the GDPR you can ask whether we process your data, request information and a copy, ask for correction or deletion, object to processing, learn which third parties received it, object to a decision made solely by automated means, and claim compensation for unlawful processing. You can delete your account yourself in the game; for anything else, email us. We answer within 30 days, free of charge. You may also complain to Turkey's Personal Data Protection Authority or, if you live in the EU, to your local data protection authority.
12. Children
The game is not directed at children under 13, and we do not knowingly collect data from them. If we learn of such an account, we delete it.
13. Changes
We update this policy as the game changes. The current version is always published at this address with the date above; we also announce important changes in the game. If the Turkish and English versions differ, the Turkish version applies.